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SalesKeys

VERA CUSTOMER TRUTH & EVIDENCE

Turn fragmented data into Vera’s customer truth and evidence layer

Every customer fact carries source, freshness, confidence, and conflict history—making Vera’s research verifiable and giving Clara and Victor trusted context.

What the customer truth and evidence layer provides

Source-backed customer facts

Every company, contact, and business signal retains its original source, retrieval time, and citation.

Entity and identity resolution

Resolve company aliases, domains, contacts, and cross-source records into one stable customer identity.

Conflict and freshness handling

Compare inconsistent fields, select facts by source trust and recency, and retain change history.

Confidence and evidence strength

Score critical claims and distinguish verified facts, inferred signals, and information still requiring review.

Fit and exclusion decisions

Combine product, ICP, market, and exclusion knowledge into explainable fit scores and rejection reasons.

Trusted cross-worker handoff

Vera passes facts and evidence to Clara and Victor—not just an unsupported summary.

VERA EVIDENCE WORKSPACE

Every Vera conclusion traces back to facts and sources

From multi-source data to a unified customer record, fit decision, and downstream handoff, the evidence chain remains intact so teams can inspect why Vera reached a conclusion.

Vera · Customer truth record

Research task / North American industrial sensor buyers

EVIDENCE SYNCED

CONNECTED EVIDENCE SOURCES

Company website and product pages

12 pages · 2 hours ago

Company registry and public filings

3 records · 1 day ago

Company and contact databases

18 fields · 3 days ago

News, hiring, and market signals

7 signals · 6 hours ago

Source policy active

Prefer official and recent sources; inferred claims require support from at least two independent pieces of evidence.

UNIFIED CUSTOMER TRUTH

Northstar Automation

northstar-automation.com · United States · Manufacturing

Updated just now
Company size

About 420 employees

Team page + company database

98%
Core business

Industrial automation & predictive maintenance

Product pages + solution documents

94%
Target role

Director of Reliability Engineering

Org structure + hiring data

91%
Need signal

New production-line expansion

Press release + 3 open roles

89%
Exclusion check

No exclusion matched

Customer list + competitor and territory rules

96%

VERA RESEARCH DECISION

91

HIGH FIT

Customer fit score / 100

  • Product need strongly maps to predictive-maintenance capability
  • Company size, industry, and region match the ICP
  • Recent expansion and hiring create a credible timing signal
  • Contact method and decision role are cross-verified

HANDOFF TO CLARA

Verified decision-maker, four core evidence points, recommended angle, and claims that must not be used.

18 facts · 27 evidence citations · 2 field conflicts resolved

Research replayable · Field changes auditable

How Vera builds verifiable customer truth from sources

Collect source evidence

Read raw material from websites, CRM, databases, public filings, and market signals.

Resolve entity identity

Unify companies, domains, contacts, and aliases while removing duplicates and bad attribution.

Compare conflicting facts

Handle inconsistency using source trust, freshness, and cross-verification.

Score confidence and fit

Separate fact from inference and combine ICP and exclusions into an explainable decision.

Publish and keep current

Deliver evidence-backed truth downstream and refresh it as new signals arrive.

One customer truth for three workers and the human team

The same facts, evidence, and decision history flow through research, outreach, and opportunity progression—avoiding contradictory customer context across tools.

Vera · Builds truth

Collects evidence, resolves conflicts, verifies identity, and publishes explainable research conclusions.

Clara · Uses evidence

Creates personalized outreach from approved facts and angles without inventing unsupported claims.

Victor · Continues context

Inherits research and conversation evidence to assess risk, plan next steps, and progress opportunities.

Team · Reviews and corrects

Inspects sources, corrects fields, approves sensitive conclusions, and audits every change.

Every customer decision grounded in facts. Every fact backed by evidence.