Integration · Global instant messaging
WhatsApp Business API: bring global customer chat into your Inbox
Unify WhatsApp threads in SalesKeys Inbox so AI assist, human takeover, approvals, and next steps all work around one customer conversation.
Built for cross-border sales, international buyer conversations, overseas customer ops, and teams that win deals through fast replies.
WhatsApp matters—but many teams still run cross-border sales like “personal chat”
When conversations live on private devices, scattered accounts, and fragmented tools, messages move—but the team cannot see, hand off, or govern them well.
Scattered across devices
Messages sit on personal phones, throwaway accounts, and private chats the org cannot access or review.
No team visibility
Leaders cannot see who was answered, what needs follow-up, or which deals are at risk.
Disconnected from CRM
WhatsApp threads do not flow into CRM records, opportunity stages, or downstream workflows.
Personal chat mode
- Messages stay on personal devices
- No handover when people leave
- Managers lack visibility
- No CRM or opportunity linkage
Team operating mode
- All threads in one unified Inbox
- AI-assisted replies and routing
- Full team visibility and assignment
- CRM, opportunities, and workflows connected
Connect WhatsApp to Inbox so every message enters an operational flow
More than importing messages—AI, collaboration, assignment, approval, and follow-up work together on the same customer thread.
Customer messages on WhatsApp
Message lands in SalesKeys Inbox
System resolves contact, company, intent, and history
AI suggests replies or next-best actions
Teammates handle, approve, assign, and write back to CRM
Ahmed K.
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Faster response, stronger collaboration, steadier progression
When conversations sit in a unified ops layer, teams gain more than sync—response speed, process clarity, and conversion control all improve.
Faster response
Cut latency and missed windows. Customer messages are visible and actionable immediately.
Stronger collaboration
Turn private chats into assignable, monitorable, handover-ready conversation assets.
Steadier progression
Threads flow into CRM, opportunities, and workflows instead of stopping at chat.