Integration · Social DMs & lead response
Facebook Messenger: route social DM leads into your Inbox
Vera links public company Pages with ad, message, and comment touchpoints before they enter SalesKeys Inbox, keeping AI assist, assignment, and follow-ups aligned on one customer thread.
For teams that capture inquiries and leads through Facebook Pages, Meta ads, and social private messages.
Social traffic arrives fast—and is easiest to lose when responses are chaotic
Page DMs, ad replies, and social engagement have a short interest window. Without a unified intake, high-intent leads leak at the front door.
Leads arrive but no one catches them
Ads and social content drive inquiries, yet follow-up depends on someone manually checking Page inboxes.
No clear ownership
Messages go unclaimed, replies are inconsistent, and no one tracks the next step.
Marketing pays for traffic; sales does not convert
Volume shows up, but there is no structured handoff from social engagement to CRM and marketing ops.
VERA SOCIAL CONTEXT
Connect public company Pages to every social interaction
Vera compares website domains, Page details, and interaction sources to merge scattered Facebook touchpoints into trusted company and customer context.
Public company Page
Northstar Automation
Facebook Page · Industrial automation
Vera linking decision
94% match
- ✓ Page domain matches the company website
- ✓ Name, location, and business description align
- ✓ Ad landing page points to the same product domain
Linked customer context
CRM company
Northstar Automation · High-confidence account
Identified social touchpoints
Meta ad inquiry
First interaction · 2 days ago
Facebook Page message
Asked about pricing and minimum order
Product post comment
Requested product materials
The company Page, CRM account, and 3 social touchpoints are merged into one customer timeline.
Only public or authorized data is linked; low-confidence identities remain unverified, with no inference of private information.
Connect Messenger to Inbox—turn social messages into operational conversations
Unify Page DMs and social inquiries so AI assist, assignment, follow-up, and logging happen on one lead thread.
Customer reaches out on Facebook Messenger
Thread lands in SalesKeys Inbox
Vera links the company Page, contact, touchpoint source, and lead value
AI suggests replies / teammates take over / owners are assigned
Lead enters CRM or downstream follow-up
Lisa W.
Saw your ad—can you share pricing and MOQ?
Mark T.
Messaged from your Page to book a demo.
Chen Y.
Commented on the product post—want the one-pager.
Catch social leads faster, assign ownership clearly, progress conversion steadily
SalesKeys turns Messenger from a passive reply inbox into a front-channel that connects marketing leads to your sales motion.
Higher capture rate
Fewer missed DMs and lost windows. Every touch is visible and actionable.
Clearer ownership
Each thread has an owner, status, and next step—no untracked dead-end replies.
Smoother conversion
From social interaction to contact creation, CRM logging, and sales follow-up in one continuous workflow.