One shared approval system for every worker
Approvals no longer live inside isolated feature buttons. Use one queue with SLA and delegation.
Fewer approvals. More trust. Everything provable.
When a worker needs human approval, SalesKeys provides unified approvals, escalation, and delegation. Vera can pause for review at critical points such as customer confirmation, low-confidence results, and sensitive channel activation.
Replay decisions and conversations
Replay who did what and why, with full transparency.
Cross-system responsibility chains
Build end-to-end responsibility links across people, workers, and systems.
Create cases and export evidence
Support investigations with exportable evidence packages and audit reports.
VERA APPROVAL SCENARIOS
When human judgment is needed, Vera pauses at the right point
Approvals do not cover every step. They trigger only when customer scope is unconfirmed, research conclusions lack confidence, or channel risk is elevated—and route the right context to the right approver.
Vera human approval queue
Unified handling by risk, owner, and SLA
V
ConfirmationConfirm research scope with customer
The submitted ICP, target region, and exclusion criteria are ambiguous, so Vera requests confirmation before full research begins.
- Trigger
- Scope conflict or missing critical criteria
- Approver
- Account owner / Customer
Confirm scopeView evidence
V
Needs reviewReview low-confidence result
A company entity or decision-maker identity has limited evidence, so Vera does not label it as verified automatically.
- Trigger
- Confidence below 85%
- Approver
- Research Operations
Approve or downgradeView evidence
V
BlockedApprove sensitive channel activation
Human judgment is required before enabling WhatsApp, phone, or another sensitive channel for a contact with unconfirmed consent.
- Trigger
- Sensitive channel or unknown consent
- Approver
- Compliance / Sales Operations
Authorize channelView evidence
Clear tasks continue; uncertain or high-risk actions move forward only after the right person confirms them.
Every approval retains the request reason, evidence snapshot, approver, decision, notes, and timestamp.